992462 
Book Hyperformance : using competitive intelligence for better strategy and execution / T.J. Waters.
Publication year: c2010.
Language: English
Call Number HD38.7 .W38 2010
Media class: Book
Edition: 1st ed.
Publisher: San Francisco : Jossey-Bass
ISBN: 9780470533642 0470533641
Extent: viii, 256 p. : ill. ; 24 cm.
Description:
The author takes his experience in collecting and analyzing competitive intelligence for business and translates that knowledge into practical real-world strategies. He explains that companies that correctly analyze competitor, market, and customer information, then act on it in a timely fashion, will gain a competitive advantage. Plan a step-by-step, proactive strategy by identifying competitive threats and then determining the resources needed to counter them. Hyperformance reveals how to develop a cohesive organizational strategy and what it takes to execute it by collecting key information and turning that knowledge into bottom-line results.
Understanding intelligence and strategy. The DNA of competitive advantage -- Leadership's new benchmark -- It's all about networks -- Fieldwork. Collecting data : new school and old school -- All the world's a trade show stage -- Denial, deception, and other forms of flattery -- Back office research. Psychological forensics : CSI of the mind -- Negotiations : mastering the evil art -- Social network analysis and communities -- Three stages of conflict. Tactical advantage : the who -- Operational advantage : the how -- Strategic advantage : the what -- Epilogue : A look back at the next twenty years.
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