Book Promoting emotional intelligence in organizations : make training in emotional intelligence effective / by Cary Cherniss and Mitchel Adler ; foreword by Daniel Goleman.
Associated Name: Adler, Mitchel.
Associated Name: Goleman, Daniel.
Associated Name: Consortium for Research on Emotional Intelligence in Organizations.
Associated Name: American Society for Training and Development.
Publication year: c2000.
Call Number HF5548.8 .C32 2000
Media class: Book
Publisher: Alexandria, VA : ASTD
ISBN: 1562861379 9781562861377
"With the Consortium for Research on Emotional Intelligence in Organizations, Daniel Goleman, Co-Chair." -- T.p.
Includes Fore. by Daniel Goleman.
Includes Pref. by Cary Cherniss and Mitchel Adler.
Extent: xiii, 186 p. : ill. ; 24 cm.
Emotional intelligence - Building a business case -- Emotional competencies that lead to success -- The model programs -- The path to social and emotional learning -- Phase 1: secure organizational support -- Phase 2: prepare for change -- Phase 3: train and develop -- Phase 4: encourage, maintain, and evaluate change -- Emotional intelligence - the basis for success -- Appendix. The best-practice guidelines.