1045916 
Book Leading at a higher level : Blanchard on leadership and creating high performing organizations / the founding associates and consulting partners of the Ken Blanchard Companies ; with an introduction by Ken Blanchard.
Associated Name: Ken Blanchard Companies.
Publication year: c2010.
Language: English
Call Number HD57.7 .B536 2010
Media class: Book
Edition: Rev. and expanded ed.
Publisher: Upper Saddle River, N.J. : FT Press
ISBN: 9780137011704 0137011709
Extent: xxi, 362 p. : ill. ; 24 cm.
Description:
In Leading at a Higher Level, Updated Edition, Blanchard and his colleagues bring together everything they've learned about world-class leadership. You'll discover how to create targets and visions based on the 'triple bottom line', and make sure people know who you are, where you're going, and the values that will guide your journey. This book extends Blanchard's breakthrough work on delivering legendary customer service, creating 'raving fans,' and building 'Partnerships for Performance' that empower everyone who works for and with you. Updated throughout, this new edition contains two powerful, important new chapters: one on coaching to create higher-level leaders, and another on creating a higher-level culture throughout your organization. It also offers the definitive, most up-to-date techniques for leading yourself, individuals, teams, and entire organizations. It will help you dig deep within, discover the personal 'leadership point of view' all great leaders possess-and apply it throughout your entire life"--Publisher description.
Introduction : Leading at a higher level -- Section I : Set your sights on the right target and vision. Is your organization high performing? -- The power of vision -- Section II : Treat your customers right. Serving customers at a higher level -- Section III.: Treat your people right. Empowerment is the key -- Situational Leadership® II : the integrating concept -- Self-leadership : the power behind empowerment -- Partnering for performance -- Essential skills for partnering for performance : the One Minute Manager® -- Coaching : a key competency for leadership development -- Situational team leadership -- Organizational leadership -- Strategies for leading a change -- Managing a successful culture transformation -- Servant leadership -- Determining your leadership point of view.
Available at:
Resources
